Terms and Conditions

Free Shipping on equipment for freight products is ONLY FREE to Commercial Addresses with a forklift/loading dock OR shipped to the nearest shipping terminal to you where it will be your responsibility to pick it up. Please be aware that some items may be due to an extra shipping charge due to how large the item is and how far it is being shipped. For these charges you will be charged AFTER checkout. If you would like to not pay these extra charges we will cancel your order for a 100% refund.

Shipping rates are subject to change after checkout. In the case this occurs we will let you know the difference before shipping the merchandise.

SHIPPING POLICY

Standard Freight Shipping:

Free Shipping on equipment for freight products is ONLY FREE to Commercial Addresses with a forklift/loading dock OR shipped to the nearest shipping terminal to you where it will be your responsibility to pick it up.

Freight quotes on site will Ship via truck LTL freight, to a COMMERCIAL, NON-RESIDENTIAL address within the 48 contiguous US states that lies within the inland coastal boundary OR to customers who pick up from the DELIVERING CARRIER'S terminal.

Note: Commercial recipients must be zoned commercial, have a dedicated freight delivery area, have posted hours of operation and be able to remove a pallet from the delivery truck.  Home businesses do not qualify as Commercial Zone.

Please call 1-800-283-0903 or email sales@californiatoolsandequipment.com for for help locating the delivering carrier's terminal in your area.

Residential Shipping With Lift Gate:

This shipping method includes shipping to a residential address with a lift gate delivery. Lift Gate Service will provide a hydraulic lift on the delivery truck to safely lower your product(s) to the ground.

Local Pickup:

Customer who made the purchase must be present when picking up the order. Must bring Photo ID and Credit Card used for the purchase. NO EXCEPTIONS.

All sales are taxable when picking up. No exceptions

Return policy


Please contact us before returning an item. All returns must first be approved.

Unauthorized returns will be returned to sender.

All return shipping costs are the buyer's responsibility, regardless of the reason for the return.

After a return has been authorized there is a 7-day grace period in which to ship the return.

The buyer must be able to prove the return was delivered.

Damaged or defective items:

If your item arrives damaged, please do not throw away the original packaging or packing materials and contact us on the date of delivery. If you do not contact us on the day of delivery we will be unable to file for damages with the carrier and will not be able to accept your damaged package claim.

This includes regular returns, undeliverable items and damaged/factory defective items.

You have 14 days from the date of delivery to request a return of a non-defective item. We do not accept returns after that period.

Returns will not be accepted if the item is: incomplete, used, has been improperly used, tampered with, disassembled or sent to a third-party repair store without authorization.

For "regular" or "changed mind" returns:

The item must still be sealed in the original, unopened packaging and be unused. These returns are subject to a 20% restocking fee.

Terms & conditions

All sale prices are final unless stated differently on the receipt.
Warranty available thru request at the time of purchase. Warranty must be stated in the receipt.